Shipping policy

Shipping Policy

Thank you for supporting Concentrated Atmosphere. Every order is carefully packed to help ensure your artwork arrives safely.

 

Order Processing

Orders are typically processed within 3–7 business days. Processing time may be longer during new releases, limited-edition drops, holidays, or periods of high order volume.  

Made-to-order and preorder products may have different processing times. Any extended production timeframe will be included in the product description. Business days do not include weekends or holidays.

 

Shipping Rates and Delivery

Shipping costs are calculated and displayed at checkout based on your order and delivery location.

Once shipped, most U.S. orders arrive within approximately 3–7 business days. Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery.

 

Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.

Stickers and other small items may occasionally be mailed without tracking when stated on the product page or during checkout.

 

Address Changes

Please carefully review your shipping address before completing your purchase. If you notice an error, contact us as soon as possible at [your email address].

We cannot guarantee that an address can be changed after an order has been placed. Concentrated Atmosphere is not responsible for orders delivered to an incorrectly entered address.

If an order is returned because of an incorrect or incomplete address, the customer may be responsible for the cost of reshipping it.

 

Lost or Delayed Packages

If your tracking shows that your package is still in transit beyond the estimated delivery window, please contact the shipping carrier first for an update.

If your order appears to be lost, contact us at [your email address] with your order number and tracking information. We will do our best to help, but we cannot guarantee replacement or reimbursement for packages marked as delivered by the carrier.

 

Damaged Orders

If your order arrives damaged, contact us within 7 days of delivery. Please include:

Your order number A description of the damage Clear photographs of the item and shipping packaging

We will review the situation and determine whether a replacement or refund is appropriate. Please keep the original item and packaging until your claim has been resolved.

Because some Concentrated Atmosphere products are limited editions, an identical replacement may not always be available. In that case, another suitable solution or refund may be offered.

 

International Shipping

If international shipping is available, customers are responsible for any customs duties, import taxes, handling charges, or other fees required by their country. These charges are not included in the purchase price or shipping cost.

International delivery times vary, and customs processing may cause additional delays.

 

Separate Shipments

Products within the same order may occasionally ship separately because of differences in production time, packaging requirements, or fulfillment location. If this happens, you may receive more than one shipping confirmation.

 

Questions

For questions about your order or this Shipping Policy, contact us at:

[your email address]

Please include your order number so we can assist you as quickly as possible.

 

Last updated: September 17, 2026